Return Policy

Welcome to Bright Vision TV Services~!. We strive to provide the highest quality services and products to our customers. If for any reason you are not satisfied with your purchase, our Return Policy outlines the process for returning items and obtaining refunds or exchanges.

1. Eligibility for Returns

• Products/Services: Services purchased from Bright Vision TV Services are eligible for returns. If you are unsatisfied with our internet, cable TV, or home phone services, you may be eligible for a refund or adjustment within the first 30 days of service activation.

2. Conditions for Returns

• Services must be canceled within the first 30 days of activation to be eligible for a refund.
• Any promotional items received as part of a package must also be returned.

3. Non-Returnable Items

• Any digital or downloadable content is non-returnable once accessed or downloaded.

4. Return Process

For Products/Services:

• Contact Customer Support: Reach out to our customer support team at bvtvservices@gmail.com or call us on +1 (934) 206-7944 to initiate a return.
• Receive Return Authorization: You may receive a Return Authorization Number (RAN) and instructions on how to return your item.
• Refund: we will process your refund. Refunds will be issued to the original payment method within 10-15 business days.

5. Additional Information

• Refund Processing Time: Refunds may take 10-15 business days to appear on your statement, depending on your bank or credit card issuer.

6. Contact Us

If you have any questions or need assistance with your return, please do not hesitate to contact our customer support team:

• Email: bvtvservices@gmail.com
• Phone: +1 (934) 206-7944
• Address: 96 Lotus Oval N, Valley Stream, NY 11581, USA

At Bright Vision TV Services, customer satisfaction is our top priority. We are committed to providing exceptional service and support. Thank you for choosing Bright Vision TV Services.